With ISO 9001:2015 certification, MCA showcases its commitment to delivering innovation, high quality and customer-centric solutions.
Bethesda, MD, August 5, 2019 – Managed Care Advisors, Inc. (MCA), a leading provider of healthcare products and services, today announced that it has been certified under ISO 9001:2015 by Performance Review Institute, an ANAB-accredited organization recognized as a premier registrar for quality, aerospace, environmental and safety registrations.
The internationally-recognized certification means that Managed Care Advisors has developed, implemented and maintains a Quality Management System adhering to the requirements set by the International Organization for Standardization, the largest standards organization in the world.
“The road to earning ISO 9001:2015 certification requires steadfast dedication and time to the pursuit of quality and underscores MCA’s commitment to our clients, our employees and our mission to empower individuals and organizations to attain and sustain health and productivity,” said MCA President & CEO Lisa Firestone. “By scrutinizing our operations at every level, we are able to continue delivering premium and effective solutions that meet our clients’ needs and exceed their expectations.”
To meet the ISO 9001:2015 standard, Managed Care Advisors has demonstrated a commitment to consistently providing products and services that meet customer and regulatory requirements in the Management of Federal Workers Compensation Services, Specialty Program Management, Benefits Consulting Services, and Absence Management.
“As a physician, I fully understand that Quality of Care is the primary determinant of optimal outcomes for patients. With Quality as one of its five Core Values, Managed Care Advisors has instilled throughout the company that same passion for Quality in our products and services. ISO 9001:2015 Certification validates that commitment.” said MCA Chief Medical Officer Dr. David M. Sack, M.D.
Since its founding in 1997, MCA has:
- Expanded its service offerings to include Federal Workers’ Compensation Case and Claims Management, Integrated Absence Management and Specialty Health Plan Management
- Increased its footprint in 2016 with an office location in Lake Mary, Florida
- Obtained ISO 9001:2015 Certification
- Won multiple Federal Prime contracts with a total value of more than $100 Million
- Grown its staff to more than 120 employees across the U.S.
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