Managed Care Advisors Partners with University of Maryland, Baltimore on COVID-19 Response Program

Providing services to support the intake, documentation, medical case management, tracking, and reporting of potential exposures to COVID-19, Managed Care Advisors and University of Maryland, Baltimore leverage proven technological and clinical expertise in response to the current pandemic.

Bethesda, MD, April 17, 2020 – Managed Care Advisors, Inc. (MCA), a leading provider of healthcare products and services to federal, state, and private institutions, has partnered with University of Maryland, Baltimore (UMB) to implement a COVID-19 Pandemic Response Program in accordance with University protocol.

In collaboration with UMB, Managed Care Advisors is pleased to announce the deployment of services to support the intake, documentation, case management, tracking, and reporting of potential exposures to COVID-19 by faculty, staff or students on campus. Services are available to employees of UMB, University of Maryland Medical Center (UMMC) and Faculty Physicians, Inc. (FPI).

Targeted solutions to track and monitor reports of COVID-19 exposure and disease progression across the UMB, UMMC, and FPI employee populations include:

First Report of Suspected Exposure & Diagnosis

  • 24/7/365 Reporting Hotline
  • Customized COVID-19 Intake Module
  • Real-Time and Scheduled Reporting & Notification

MCA Medical Case Management Services

  • Case Triage & Initial Assessment
  • Applying Employer Protocols for Isolation, Quarantine and Return-to-Work
  • Referral for COVID-19 Testing

Access to WebOPUS® Federal: MCA’s Proprietary Case Management System

  • Federal Systems Security & Privacy Compliant
  • COVID-19 Tracking, Monitoring, and Reporting Module
  • COVID-19 Module Available for Rapid Deployment
  • Customizable Situational Alerts & Triggers
  • Secure Communications Portal
  • Standard & AdHoc Reporting Capability

“The strain that COVID-19 is putting on the healthcare system and specifically on the Federal agencies and industry partners we historically serve, is unprecedented” said President and CEO of Managed Care Advisors, Lisa Firestone. “We are honored to provide multiple layers of support to our existing and emerging customers and are well positioned to rapidly deploy experienced resources during all phases of this pandemic. We are extremely grateful for UMB’s partnership and collaboration, and for the opportunity to extend relevant clinical subject matter expertise and the ensuing technological and operational enhancements to all MCA customers.”

The program was designed in collaboration with Steven Deck, DM, MBA, Director of Environmental Health and Safety, University of Maryland, Baltimore and Marianne Cloeren, MD, MPH, FACOEM, FACP, Associate Professor, Division of Occupational & Environmental Medicine, University of Maryland School of Medicine.

For information on Managed Care Advisors’ COVID-19 Support Solutions, please click here.

About Managed Care Advisors

Established in 1997, Managed Care Advisors, Inc. (MCA) is a certified Woman-Owned Small Business (WOSB) specializing in Workers’ Compensation, Employee Benefits, Absence and Disability Management, and Specialty Health Plan Management. Headquartered in Bethesda, Maryland, with a satellite office in Lake Mary, Florida. MCA currently supports customers in all 50 states, the District of Columbia, and US territories. When indicated, we also support our customers internationally. Learn more at

Media Contact:
Name: Lisa Firestone
Title: President & CEO
Phone: 301.469.1660
Email address:

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