Absence Management

MCA Cares About Maximizing Productivity

Traditionally, unscheduled absences, including sick, disability, FMLA, and workers’ compensation have been managed independently with little to no coordination or communication between managing entities. This has resulted in excessive instances and durations of unscheduled absences, ineffective staffing plans, and a heavy reliance on overtime and temporary staffing. Our comprehensive approach to absence management enables customers to reverse and manage these trends leading to enhanced productivity and financial performance.

MCA’s Absence Management products and services have been designed to support a comprehensive understanding of absence trends, allowing organizations to minimize their residual impact. MCA’s Absence Evaluation Unit is available to receive absence notices 24/7/365. Our experienced Absence Coordinators not only document the absence but also, recognize opportunities for additional interventions such as telephonic case management, EAP and occupational health to support an expedited return to work.

Centralization of absence reporting provides a critical opportunity for data collection and reporting providing the information necessary to predict workforce requirements and reducing the need for unanticipated overtime.

MCA’s comprehensive approach to Absence Management includes:

  • Integrated Absence Management
  • Data Driven Decision Making
  • Centralized Absence Evaluation Unit
  • Proprietary Absence Management System


  • Operational Assessments/ Feasibility Studies
  • Customized Program Evaluation, Design and Implementation
  • 24/7/365 Absence Reporting Call Center
  • Fully Trained Absence Coordinators
  • Clinical Case Management
  • Return to Work Programs
  • Proprietary Absence Management System
  • Data Collection, Reporting and Analytics (Predictive Modeling)
Managed Care Advisors

Managed Care Advisors
Joins Sedgwick.